This Privacy Policy explains how Glorious Community Mental Health Service Center (“GCMHSC”, “we”, “our”, “us”) collects, uses, and protects personal information on this website.
1) Introduction
We provide mental-health information and intake/booking forms. This policy covers information collected online via our website only.
2) Information We Collect
- Contact details you submit (name, email, phone) in forms.
- Service preferences and any details you choose to share in free-text fields.
- Technical data such as browser/device type and general usage data (e.g., pages visited).
- Cookies or similar technologies if analytics are enabled.
3) How We Use Information
- To respond to enquiries, schedule sessions, and provide requested services.
- To improve site performance, content, and user experience.
- To send updates with your consent (you can opt out anytime).
4) Cookies
We may use necessary cookies for site functionality and (if enabled) analytics cookies to understand aggregate usage. You can disable non-essential cookies in your browser settings.
5) Data Security
We use reasonable technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure.
6) Data Retention
We retain personal information only for as long as needed to fulfil the purposes above or to comply with legal/record-keeping requirements, after which it is securely deleted or anonymised.
7) Sharing & Third Parties
We do not sell personal data. We may share limited data with trusted service providers (e.g., form processing or email systems) under confidentiality and data-processing agreements. Links to external sites are provided for convenience; we are not responsible for their content or privacy practices.
8) Your Rights
Subject to applicable law (including the Uganda Data Protection and Privacy Act, 2019), you may have the right to:
- Access a copy of your personal information we hold;
- Request correction or deletion;
- Object to or restrict certain processing; and
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us using the details below.
9) Children’s Privacy
Our site is intended for general audiences. For minors seeking care, consent and communication are managed according to applicable laws and our clinical policies.
10) Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent change.
11) Contact Us
Glorious Community Mental Health Service Center (GCMHSC)Kichope Cell, Lira City, Uganda
+256 788 645 203 · gcmhsc@gmail.com
This website provides general information and is not a substitute for professional medical advice or emergency services.